Cancellation and Refund Policy

If you can no longer attend a workshop you have registered for, you may be eligible to either receive a credit for another workshop, or receive a refund if you are within the refund policy period. All live workshop refunds will be honored, less a $10 processing fee for cancellations received at least seven (7) days prior to the date of a live webinar or in-person workshop. For cancellation or credit requests with 6 days or less notice, a refund less a $55 processing fee may be refunded or credited to another workshop. For same day cancellations for workshops with a waiting list, no refund will be issued. Unfortunately, we cannot issue refunds for On-Demand (Asynchronous) webinars due to the fact that once purchased, the participant has access immediately to all materials.

Refunds will also not be issued due to technical limitations of the participant. We provide detailed instructions, and we are happy to assist in this area to a reasonable extent; however, we don’t have the staff to guide you through every step of the process.

Should you have any questions regarding our workshop refund policy, please contact Brandy Rogers (770) 904-1661 or [email protected].